DMF Stores Returns Policy
We will gladly exchange any regular priced item within 14 days provided that:

1) Proof of payment (receipt) is provided

2) The original DMF price tag is provided

3) The item is still in its original condition

Refunds will be given by means of a credit voucher. No cash refunds.

These goods are genuine. However, they have been imported without the approval of the registered owner of the trademark and no guarantee or warranty, if any, will be honoured or fulfilled by any official or licensed importer.
For returns please visit DMF stores.

DMF Stores Laybye Policy

*An Identification Document must be provided for verification upon entering into this lay by agreement

*The agreement will state the date when the Layby begins (start date) and ends (date of completion).
*A minimum deposit of 30% is required.

*The customer may pay the contract price in full on or before the date of completion.

*The item(s) will remain with DMF until the contract price is paid in full.

*The layby contract term is strictly 90 days (3 months) from the start date, thereafter it will be cancelled.

Upon expiry the 1% administration fee will be charged, and the balance of any payments received will be paid back to the customer.

*Upon collection of the item(s), the ID used to enter into the contract, must be presented.

If the agreement is cancelled, before the date of completion, a 1% administration fee will be charged on the contract price. The balance of any payments received will be paid back to the customer.

*The 1% administration fee will not be levied if the customers failure to complete payment was due to exceptional circumstances.

*Item(s) purchased in terms of this agreement are subject to DMF’s return terms and conditions.

*A receipt must be requested and retained for every payment made in terms of the agreement
*If any of these terms and conditions have been breached, DMF reserves the right to terminate the agreement immediately.

*Item(s) cannot be exchanged while under a layby agreement.